Puerto Palace - Puerto de la Cruz (Tenerife)

ex. Sol Puerto De La Cruz Hotel

Doctor Cobiella Zaera, S/N, Puerto de la Cruz (Tenerife), Spain, 38400show map
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According to guest reviews, the hotel has been rated as  Best Design Hotels in Spain

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Puerto Palace is a 4-star hotel located in the heart of Puerto de la Cruz. Puerto Palace opened its doors in 1990.

The center of Puerto de la Cruz is 10 minutes walk from the property. The hotel is set 800 meters from the public beach featuring sunbeds and sun loungers.

Golf courses, restaurants and casinos can be found in the surrounding area.

30 minutes drive will take guests to Tenerife Norte (Los Rodeos) airport.


An in-room safe, heating and a balcony are included in every room. Each room opens onto the ocean. They come equipped with a dishwasher and coffee/tea making facilities.

Eat & Drink

Guests of this contemporary property can enjoy a buffet breakfast. The hotel includes the restaurant with international cuisine. The poolside bar is a venue to relax with refreshing drinks. The nearby restaurants are Restaurante Ruen Thai and Bahamas 2.

A buffet breakfast is served at affordable prices. 


A nightclub, a sun terrace and an outdoor swimming pool are also provided on site. Boating, lawn tennis and badminton along with fitness classes, a gym area and aqua fitness ensure guests' active pastime.


Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   4.  Number of rooms:   290.

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Free Wi-Fi

Free Wi-Fi in public areas


On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Snack bar


Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Boating
  • Aqua fitness
  • Hiking
  • Tennis court
  • Volleyball
  • Golf course
  • Table tennis
  • Fishing


  • Paid shuttle service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter


  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Buffet breakfast


  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying


  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Toys
  • Game room

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Mountain view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Living room
  • Terrace
  • Balcony
  • Rollaway beds


  • Hair dryer
  • Free toiletries


  • Dryer


  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-12:00FREE
PetsPets are not allowed.
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Rooms and availability

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  • Nearby
  • Restaurants
  • City landmarks
Cine ChimisayCine Chimisay2000 ft
Taoro ParkTaoro Park700 ft
Puerto de la Cruz Town HallPuerto de la Cruz Town Hall3300 ft
Parque TaoroParque Taoro2100 ftCalle Taoro No 45
Jardin AquaticoJardin Aquatico2300 ftRisco Bello
Centro de las OrquideasCentro de las Orquideas2500 ft Puerto de la Cruz, TenerifeSpain
Jardin de Orquideas de Sitio LitreJardin de Orquideas de Sitio Litre2800 ftCamino Sitio Litre
Las Tejas VerdesLas Tejas Verdes3000 ftCalle Puerto Viejo 28
Iglesia de Nuestra Senora de la Pena FranciaIglesia de Nuestra Senora de la Pena Francia3300 ftPlaza de la Iglesia
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Restaurante Ruen ThaiRestaurante Ruen Thai200 ftCalle Dr. Celestino Cobiella Zaera
Alberto's BarAlberto's Bar700 ftCalle Malpais,5 38400
TinguaroTinguaro1000 ftParque Taoro 28
Bahamas 2Bahamas 21100 ftCalle
Blanco Bar RestaurantBlanco Bar Restaurant1300 ftSuiza 5
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La Villa Shopping CentreLa Villa Shopping Centre4300 ft
Martianez Shopping CentreMartianez Shopping Centre3700 ft
Lago MartianezLago Martianez4300 ft
Botanical GardensBotanical Gardens5000 ft
Pueblo Chico ParkPueblo Chico Park1.1 mi
Plaza CharcoPlaza Charco3300 ft Puerto de la Cruz, TenerifeSpain
Castillo de San FelipeCastillo de San Felipe3500 ft Puerto de la Cruz, TenerifeSpain
Las Piramides de Martianez Las Piramides de Martianez 3700 ftAvenida Aguilar y Quesada 1
Playa JardinPlaya Jardin3800 ftAv. Francisco Alfonso Carillo, Puerto de la Cruz
La Ranilla Espacio ArtesanoLa Ranilla Espacio Artesano3700 ftCalle Mequinez 59
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Getting around
Sur Reina Sofia (TFS)25.2 mi
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FabulousBased on  89  reviews
  • 8.8

    the garden is beautiful, the rooms are spacious and very clean, the staff was friendly and helpful

    th towels were changed daily - unnecessary, and the hotel is up on a hill, hard to climb up, but the there is a shuttle bus to the centre and the taxi is cheap as well.

  • 8.8

    Good location in case you visit all the island. A little far from the centre and beach.

  • 8.2

    Comfortable room. Nice, well kept gardens with several swimming pools in different heights, 2 jaccuzys, tennis court. Surrounding area has no shops, but lots of green. Hotel is a bit uphill and therefore nicely overlooking the city. Use of a car recommended.

    Close to a busy uphill road leading from the city center to the highway. Windows have double glass which lowers the noise, but doors have to remain closed for that reason. Internet connection --only in the lobby-- absolutely not up to modern standards for a 4-star hotel, this makes the hotel less recommendable for business travellers or those who have to stay in touch via email. Rooms directly above the lobby at 1st floor might have WiFi in the room. WiFi internetconnection is free of charge. Pools are not well heated and therefore quite cold (januari)

  • 9.2

    Nice hotel, easy access from the main road. A little bit far from the sea but it is not an issue when you have a rented car. Overall, good value for the money.

  • 9.2

    Got a low rate, was comfortable, decent balcony view (though not set up for tanning as balconies are inset). Staff were fine. Parking in this area okay, though a long uphill walk back from town.

    Half-board buffet was dull and almost exclusively aimed at germans (who were 90% of guests anyway). As a bonus surprise there is a nudist floor - hope you dont run into them in the lifts !!! Dont mention the war or dangly bits.

  • 6.6

    Puerto Palace is slightly out of town, but means you can park your car free of charge and a 3 euro taxi ride takes you to Plaza del Charco. The Naturist terrace is clean with swimming pool and Jacuzzi. the Bedroom beds are hard as mattress is set on a concrete base, but hotel is generally good and beautiful gardens. Food is ok.

  • 6.6

    Good size swimming pools, Jacuzzi, outside area is the bes what this hotel has to offer.

    Food was not 4* at all. Hotel is old and needs a bit of work. Wouldn't go back there.

  • 5.8
    Guest rating

    Great views, very good breakfasts (don't know about any other meals), close to town centre.

    Very noisy room. I'd expect a 4 start hotel to be a little more cleaner (I blame the management, not the maids). If you get a room with sea view you'll probably enjoy you're stay even with the limescale in the shower and some stains on the bathroom ceiling.

  • 7.4
    Very good

    Attractive gardens, plenty of facilities, good price/quality relationship

    Rooms facing south south west (i.e. towards the junction and roundabout) can be noisy from traffic. Not outrageously so, but I'm quite sensitive to noise.

  • 7.0
    Very good

    Overall it was all very nice, and quite luxurious.

    1) WiFi should be available in all rooms in a hotel of this standard, not just the foyer area. 2) There was only dull buffet dinner, not a la carte as stated - rather disappointing, but I hadn't booked halfboard so it wasn't critical - however a hotel of this standard should have some a la carte at dinner, or the buffet should be fantastic which it wasn't.

  • 8.2

    La amabilidad del personal, la atención y las buenas instalaciones. Está todo preparado para no preocuparse de nada.

    Algo "antiguo" pero muy bien conservado.

  • 9.2

    tener parking propio para los clientes del hotel

    nada, para nosotros ha estado todo perfecto

  • 7.0
    Very good

    Sicuramente da premiare il terrazzo con vista mare. Appartamenti cmq ampi per il prezzo che richiedono. Se volete una chicca, richiedete camera con adiacenti a piscina, avete il wireless almeno sul terrazzo senza dover scendere in aree comuni.

    La qualita' degli interni e' magari un po' vecchia, pure hi-tech...(c'e anche il mangiacassette!!)

  • 9.2

    Gute Lage, guter Service, gutes Preisleistungsverhältnis. Nettes Abendprogramm

    Essensraum hat etwas Bahnhofhallencharakter. Buffet Essen manchmal verkocht und lauwarm. Ist aber aufgrund des Preises ertragbar.

  • 7.8

    Tolle Anlage mit Pools. Ausgezeichnete Basis für Ausflüge ins Oratavatal. Zimmer, Balkon: toll.

    Essen ist o.k., aber man schreibt kaum darüber nach Hause.

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Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Spain

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-12:00FREE
PetsPets are not allowed.
+ More- Less
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Getting around
Sur Reina Sofia (TFS)25.2 mi
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